Tug Out
Your data & how to delete it
Tug Out has no accounts, so there is no account to delete and we hold no profile about you. Here is where data lives and how to remove it.
1. Game data on your device
Your level, coins, collection, streak and settings are stored only on your device. Delete the app (or, on Android, Settings → Apps → Tug Out → Storage → Clear storage) to erase them permanently. We cannot recover them afterwards.
2. Advertising and analytics data
Google AdMob and Google Analytics for Firebase receive device identifiers and usage data (see the Privacy Policy). To remove the link between that data and your device:
- Android: Settings → Privacy → Ads → Delete advertising ID (or Reset).
- iPhone/iPad: Settings → Privacy & Security → Tracking → turn off tracking for Tug Out; the advertising identifier is then not shared.
- Deleting the app also resets the Firebase app instance ID.
Analytics event data is retained by Google for up to 14 months and then deleted automatically.
3. Purchases
Purchase records are kept by Apple or Google (and our purchase processor RevenueCat) as required for billing, tax and restoring your purchases. To request deletion of a purchase record we can reach, email us.
4. Ask us
For any data request — access, deletion or questions — email support@tugout.northsight.ca. Because we don't hold information that identifies you, please include your device's advertising ID or the purchase receipt if the request concerns ads or purchases. We respond within 30 days.